Bedingungen für Vermieter
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These terms govern the relationship between rental companies listing cars on Openway Cars (the "company") and Openway LLC (ОсОО «Опенвэй»), which operates the platform ("Openway"). The company accepts these terms in the application form; the time of acceptance and the version of the text are recorded.
1. Service
Openway shows the company's cars, prices and terms to customers in 4 languages, takes bookings and passes them to the company, and provides customer support and mediation. The rental contract is concluded between the company and the customer.
2. Commission and invoicing
- The commission rate is shown in the company panel. Launch offer: 12% for 12 months for the first 50 companies, then 15%.
- Commission is calculated on the rental price and on cover packages and insurance-type extras. No commission is charged on other extras (seats, additional driver, etc.), delivery and return fees or out-of-hours fees.
- Commission only arises for completed rentals (bookings where the car was handed over). No commission is charged for declined or cancelled bookings or no-shows.
- The customer pays the rental to the company at pickup. At the end of each month Openway sends the company one invoice for the commission in euro (EUR), payable within 15 days.
- Invoices are issued by Openway LLC (ОсОО «Опенвэй»), a company registered in the Kyrgyz Republic, and are paid by bank transfer in euro to the account shown on the invoice. The sending bank's charges are borne by the company.
- Taxes: Openway's invoices do not include Turkish VAT. Taxes due in the company's country on services received from abroad and their accounting are the company's responsibility; in Türkiye this is in particular VAT under the reverse-charge mechanism (declared on VAT return No. 2). On request, Openway provides a tax residency certificate issued by the Kyrgyz tax authority.
- If an invoice is more than 15 days overdue, the company's cars are automatically removed from sale until it is paid.
3. Company obligations
- Being a registered business holding the licences required for its activity; the cars must have valid third-party and comprehensive insurance.
- Keeping car details, photos, prices, deposits and terms correct and up to date; photos must show the listed car itself.
- Honouring the total price shown in the booking (price lock). Extra charges at pickup may only be made for changes chosen by the customer or for usage charges clearly stated in the rental terms.
- In on-request mode, answering requests within 2 hours (unanswered requests are closed automatically and lower the acceptance rate), and fulfilling confirmed bookings. If a booking cannot be fulfilled, informing Openway immediately and working with us to provide a car of the same or a higher class.
- The rental contract, KABİS notification, rental invoice and all other legal obligations are the company's responsibility.
- Using customer data only for the rental and legal obligations; being responsible for protecting it as an independent controller; not trying to bypass the commission by offering customers deals outside Openway.
4. Sale modes
New companies start in "on request" mode. Companies with consistent response times and acceptance rates may be moved to "instant confirmation" mode; in this mode a booking becomes final as soon as the customer submits it, and the company must keep its calendar (including blocked dates) up to date.
5. Ranking
How search results are ordered is explained on this page. The commission rate does not affect the order, and there is no paid placement.
6. Complaints
Companies can send complaints about Openway to info@openwaycars.com. We review them and reply in writing within 7 days.
7. Changes and termination
- Changes to these terms are announced to companies at least 15 days before they take effect.
- The company can close its account at any time; confirmed bookings are fulfilled.
- Openway may end the relationship with 30 days' notice, or immediately suspend the listing or end the relationship in case of a serious breach (not honouring the price lock, misleading information, endangering customer safety, unpaid invoices); the reason is given to the company in writing.
8. Governing law
These terms are governed by the law of the Kyrgyz Republic.